IRCTC -refund rules for e-tickets
Refund Rules:- (i-ticket & e-tickets)
Reservation Failed Transaction:- (i-ticket & e-tickets)
If amount getting debited from customer account and ticket not issued, IRCTC will refund the entire Fare and IRCTC service charges electronically(as credit to the relevant credit /debit card account used for the transaction), but the bank/card transaction charges are likely to be forfeited.
IRCTC’s payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.
Refund on cancellation:- (i and e-ticket)
The e-tickets shall be cancelled through internet and the refund of fare shall be credited to the account from which booking transaction took place, after deducting the applicable charges and in case of i- tickets, the ticket shall be cancelled at the reservation counter and thereafter on online application, due shall be credited to the account from which booking transaction took place.
In case of e-tickets shall be cancelled online or online TDR shall be filed within the time limits prescribed under these rules for obtaining refund.
|Sl. No.||About||To Know More Information|
|1||Cancellation Charges for Confirmed Tickets||Click Here|
|2||Cancellation Charges for RAC or Waitlisted Tickets||Click Here|
|3||Cancellation Charges for Partially Confirmed Tickets||Click Here|
|4||Cancellation Charges-Full Wait list Ticket||Click Here|
|5||Cancellation Charges-Cancellation of Train||Click Here|
|6||Train Running More than Three hours Late and passenger not travelled||Click Here|
|7||Service Charges for I-Ticket||Click Here|
|8||Service Charges for E-Ticket||Click Here|
|9||Refund rules for i-ticket||Click Here|
|10||Refund rules for e-tickets||Click Here|
|11||Cancellation of tickets where railway administration is unable to provide accommodation||Click Here|
|12||Refund on partially used tickets||Click Here|
|13||Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches||Click Here|
|14||Refund of fare when passenger are made to travel in lower class for want of accommodation||Click Here|
|15||Tatkal Ticket Cancellation Refund Rules||Click Here|
|16||Cancellation of Ticket Booked in Premium Special Trains||Click Here|
|17||CANCELLATION OF E-TICKETS||Click Here|
|18||CANCELLATION OF I-TICKETS||Click Here|
|19||E-Ticket TDR Refund eligibility as per Railway Refund Rules-IRCTC NEW RULES||Click Here|
Source : http://www.indianrailways.gov.in/