E-Ticket TDR Refund eligibility as per Railway Refund Rules-IRCTC NEW RULES
Please note that the decision about the acceptance / rejection or amount of refund will be taken by the concerned Zonal Railways as per extant Refund rules of Indian Railways and not by IRCTC.
| Sr. No. | TDR filing Reason | Refund Eligibility as per Railway Refund Rules |
| 1 | Train Cancelled. | Refund will be process automatically w.e.f. 01/07/2015 |
| 2 | Train Late More Than Three Hours and Passenger Not Travelled. | TDR shall be filed before the actual departure of the train for availing full refund |
| 3 | Difference Of Fare In Case proper Coach Not Attached and passenger has to travel in lower class | TDR shall be filed within two days of the date of issue of the certificate(excluding the day of issue of the certificate) and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
| 4 | AC Failure. | TDR shall be filed within twenty hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
| 6 | Excess fare Charged BY TTE. | TDR shall be filed upto seventy two hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
| 7 | Party Partially Travelled. | TDR shall be filed upto seventy two hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
| 8 | Passenger Not Travelled. | No refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not cancelled or TDR not filed online upto four hours before the scheduled departure of the train. No refund of fare shall be admissible on RAC e- tickets in case the ticket is not cancelled or TDR not filed online upto thirty minutes before the scheduled departure of the train. |
| 9 | Train Diverted And Passenger Not Travelled. | TDR shall be filed upto seventy two hours of schedule departure of the train at passenger’s Boarding station. |
| 10 | Train Diverted And Train Not Touching Boarding Station. | TDR shall be filed upto seventy two hours of schedule departure of the train at passenger’s Boarding station. |
| 11 | Train Diverted And Train Not Touching Destination Station. | TDR shall be filed upto seventy two hours of schedule departure of the train at passenger’s Boarding station. |
| 12 | Passenger Not Travelled Due To Ticket In RAC After Chart Preparation. | No refund of fare shall be admissible on RAC e- tickets in case the ticket is not cancelled or TDR not filed online upto thirty minutes before the scheduled departure of the train. |
| 13 | Train Terminated Short Of Destination. | TDR shall be filed upto seventy two hours of schedule arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
| 14 | Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel. | TDR shall be filed upto seventy two hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
| 15 | Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel. | No refund shall be granted on reserved/RAC/waitlisted ticket if it is TDR filed after thirty minutes before scheduled departure of the train. |
| 16 | Party Could Not Cancel Because Chart Prepared At Originating Or Previous Remote Location. | No refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not cancelled or TDR not filed online upto four hours before the scheduled departure of the train.No refund of fare shall be admissible on RAC e- tickets in case the ticket is not cancelled or TDR not filed online upto thirty minutes before the scheduled departure of the train. |
| 17 | Change In Reservation Status From Confirmed To Waitlisted/Part Waitlisted/RAC After Chart Preparation. | No refund shall be granted on RAC ticket or waitlisted ticket after thirty minutes before the scheduled departure of the train |
| 18 | After Charting No Room Provided. | TDR shall be filed within three hours of actual departure of the train at passengers Boarding station |
| 19 | Difference Of Fare As Passenger Travelled In Lower Class. | TDR shall be filed within two days of the date of issue of the certificate(excluding the day of issue of the certificate) and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC. |
Source: http://www.indianrailways.gov.in/
IRCTC-Refund Rules
| Sl. No. | About | To Know More Information |
| 1 | Cancellation Charges for Confirmed Tickets | Click Here |
| 2 | Cancellation Charges for RAC or Waitlisted Tickets | Click Here |
| 3 | Cancellation Charges for Partially Confirmed Tickets | Click Here |
| 4 | Cancellation Charges-Full Wait list Ticket | Click Here |
| 5 | Cancellation Charges-Cancellation of Train | Click Here |
| 6 | Train Running More than Three hours Late and passenger not travelled | Click Here |
| 7 | Service Charges for I-Ticket | Click Here |
| 8 | Service Charges for E-Ticket | Click Here |
| 9 | Refund rules for i-ticket | Click Here |
| 10 | Refund rules for e-tickets | Click Here |
| 11 | Cancellation of tickets where railway administration is unable to provide accommodation | Click Here |
| 12 | Refund on partially used tickets | Click Here |
| 13 | Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches | Click Here |
| 14 | Refund of fare when passenger are made to travel in lower class for want of accommodation | Click Here |
| 15 | Tatkal Ticket Cancellation Refund Rules | Click Here |
| 16 | Cancellation of Ticket Booked in Premium Special Trains | Click Here |
| 17 | CANCELLATION OF E-TICKETS | Click Here |
| 18 | CANCELLATION OF I-TICKETS | Click Here |
| 19 | E-Ticket TDR Refund eligibility as per Railway Refund Rules-IRCTC NEW RULES | Click Here |
Source : http://www.indianrailways.gov.in/
Leave a Reply