First Swarn Rajdhani Express (Train no 12313 New Delhi – Sealdah Rajdhani Express) Launched
Ministry of Railways launched 1ST Swarna Rajdhani ( Train no 12313 New Delhi- Sealdah Rajdhani) rake today.
A Major Leap in Improving Passenger Experience on Rajdhani Trains.
14 Rajdhani Trains & 15 Shatabdi Trains will be upgraded under Project Swarna.
New Delhi- Kathgodam Shatabdi Express was already launched under Project Swarna earlier.
To improve passenger experience, Ministry of Railways decided to upgrade Premium Rajdhani and Shatabdi trains under Project ‘Swarna’. With improved passenger amenities, aesthetics and hygiene standards, Country’s first Swarn Rajdhani (Train no 12313 New Delhi – Sealdah Rajdhani Express) was launched in New Delhi today i.e. 29th November, 2017 at New Delhi Station. Member, Rolling Stock Shri Ravindra Gupta was especially present to introspect the revamped rake.
Under Project Swarna, a detailed programme to significantly improve passenger experience on Rajdhani & Shatabdi trains has been planned in the following 10 dimensions:
i. Coach Interiors
ii. Toilets
iii. Onboard cleanliness
iv. Punctuality
v. Catering
vi. Linen
vii. Staff Behaviour
viii. Security
ix. Onboard entertainment
x. Real Time Feedback
For this programme, Ministry had formed nine teams of two officers each from Railway Board to monitor the progress of work under each dimension of Project Swarna. 14 Rajdhani trains & 15 Shatabdi trains have been selected for the first phase of this Project.
The first revamped rake of Rajdhani under the project was rake of Sealdah Rajdhani (12314 New Delhi-Sealdah) which was launched today from New Delhi.
Source: PIB
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