Safety and Security of railway passengers and stations
Safety and security in Railway coaches:
1. Proliferation of LHB type coaches, which have better safety features, as compared to the conventional ICF type coaches.
2. Improving fire retardancy in coaches by providing fire retardant furnishing materials in coaches.
3. Progressive fitment of Double Acting AC compartment doors in select existing AC coaches and in all new manufacture AC coaches to enable passengers to quickly evacuate from in the event of emergency.
4. Progressive fitment of Automatic plug type doors in select existing coaches to prevent accidental falling of passengers from running trains.
5. Progressive fitment of fire suppression and detection system in existing and all new manufacture Power Cars and Pantry Cars.
6. Provision of fire extinguishers in all AC coaches, Second class-cum-guard and luggage van and Pantry cars. Progressive fitment of fire extinguishers in balance existing non-AC coaches and all new manufacture non-AC coaches.
7. Closed-Circuit Television (CCTV) cameras in Mainline coaches/EMU/MEMU and Metro coaches are being provided in a phased manner to improve security of passengers.
ii. Safety and security in Railway stations:
1. Provision of CCTV cameras has been made over 394 railway stations. Installation of CCTV cameras is also under progress over 983 stations with allocation of budget under Nirbhaya Fund.
2. Railway Protection Force (RPF) Security helpline 182, installed to assist Railway Passengers especially women in distress, is planned to be upgraded by making it automated. This Information Technology (IT) enabled upgraded system shall make the distress response efficient by introducing features like automated phone call system, acknowledgement through SMS, computerized registration of complaint and further processing, voice recording, monitoring of call attending and optimum call capacity utilization.
3. Networking of Posts and Security Control Rooms of the RPF is under progress for faster dissemination of data/feedback/Complaints. Pilot project has successfully been completed over Western and Central Railways and Roll-out phase is under progress.
4. Other measures initiated to ensure security of passengers, in coordination with Government Railway Police (GRP), include escorting of 4,700 mail/express trains (2,500 by RPF and 2,200 by GRP), regular drives against antisocial elements under the provisions of the Railways Act, regular coordination meetings with State Police to ensure proper registration and investigation of crime by GRP, etc.