Tatkal Ticket Refund Rule 2018

Tatkal Ticket Refund Rule 2018

Refund under Tatkal

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAJYA SABHA

QUESTION NO 1731

ANSWERED ON 09.03.2018

Refund under Tatkal

1731 Shri Mohd. Ali Khan
Will the Minister of RAILWAYS be pleased to state :-
(a) whether it is a fact that Government has taken a decision to fully refund the Tatkal tickets under some conditions;

(b) if so, the details thereof; and

(c) whether there is any proposal with Government to increase quota under Tatkal?

ANSWER

MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI RAJEN GOHAIN)

(a) & (b): Full refund of fare and Tatkal charges is granted on the tickets booked under Tatkal scheme under certain circumstances like non-attachment of coach and where Railway is unable to provide accommodation, as explained below:-

i. If the train is delayed by more than 3 hours at the journey originating point of the passenger & not the boarding point if the passenger’s journey originating point and boarding point are different.
ii. If the train is to run on a diverted route and passenger is not willing to travel.
iii. If the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route.
iv. In case of non attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class.
v. If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any.

(c): No, Sir.